Periodic customer measurements (strategic) or high-frequency measurements (operational) – which is really best? As always, it is the purpose that …

The work with diversity and inclusion is important to the majority of Swedes. At the same time, one in four …

Inclusive communication. Something that is becoming more of a buzzword than truth. There is a lot of talk about it. …

For the second year in a row, Novus, on behalf of Mitt Liv, has had the privilege of surveying how …

Unfortunately, it needs to be constantly reminded that good surveys give a good picture of the citizen’s opinion. It’s just …