{"id":14472,"date":"2025-12-20T18:38:05","date_gmt":"2025-12-20T17:38:05","guid":{"rendered":"https:\/\/novus.se\/kund-och-medlemsrelationer\/"},"modified":"2026-10-01T16:43:51","modified_gmt":"2026-10-01T14:43:51","slug":"customer-and-member-relations","status":"publish","type":"page","link":"https:\/\/novus.se\/en\/services\/customer-and-member-relations\/","title":{"rendered":"Member surveys"},"content":{"rendered":"<h2 data-start=\"147\" data-end=\"331\">Member surveys<\/h2>\n<p data-start=\"147\" data-end=\"331\">We offer three member surveys, all designed to give you a clear basis for understanding, developing and strengthening your relationship with your members.<\/p>\n<p data-start=\"333\" data-end=\"774\">Through <strong data-start=\"339\" data-end=\"359\">F\u00f6reningsspegeln<\/strong>, <strong data-start=\"361\" data-end=\"390\">the Enter\/Exit survey<\/strong> and <strong data-start=\"395\" data-end=\"416\">Novus Member Leak<\/strong> you gain insights that range from measurable relevance and benchmarking against the Swedish average to a deeper understanding of why people choose to join, stay or leave. Together, they help you move from gut feeling to well-founded priorities that strengthen member value, reduce churn and create the conditions for long-term growth.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Member surveys We offer three member surveys, all designed to give you a clear basis for understanding, developing and strengthening \u2026<\/p>\n","protected":false},"author":5,"featured_media":12180,"parent":24065,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"tags":[161,162,163,278,318],"class_list":["post-14472","page","type-page","status-publish","has-post-thumbnail","hentry","tag-kundrelationer-en","tag-medarbetarundersokning-en","tag-medlemsundersokning-en","tag-undersokningar-en","tag-tjanster-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer and member relations<\/title>\n<meta name=\"description\" content=\"Novus&#039; experienced consultants and reliable surveys give you relevant insight into your relationships with members, customers and employees. 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